Customer Communication Management (CCM) Market Is Expected To Grow At A CAGR Of 13.4% From 2017 To 2025

Customer Communication Management (CCM) Market Is Expected To Grow At A CAGR Of 13.4% From 2017 To 2025

Press Release Comments Off on Customer Communication Management (CCM) Market Is Expected To Grow At A CAGR Of 13.4% From 2017 To 2025

Global Customer Communication Management (CCM) Market Size, Market Share, Application Analysis, Regional Outlook, Growth Trends, Key Players, Competitive Strategies And Forecasts, 2017 To 2025

Customer Communication Management (CCM) Market (By Solution– CCM Software Suite and Managed CCM Services; By Deployment- On-premise and Cloud-based; By End-use Industry- IT and Telecom, BFSI, E-commerce and Retail, Hospitality and Travel, Government and Utilities, Others) – Growth, Future Prospects, Competitive Analysis and Forecast 2017 – 2025, the global customer communication management (CCM) market is expected to grow at a CAGR of 13.4% from 2017 to 2025.

View full Report @  http://www.acutemarketreports.com/report/communication-management-ccim-market

Market Insights

The global customer communication management (CCM) market is primarily driven by increasing need for automation in various customer engagement activities. With growing complexities in business offerings coupled with rising need to achieve enhanced customer satisfaction, numerous organizations from various industries need to ensure timely delivery of content. Furthermore, innovation in natural language processing has led to the rise of new applications of CCM software across the world. Other factors such as prompt response and minimal requirement of human intervention have further fuelled the adoption of CCM software in the recent years. Moreover, with the use of managed CCM services, organizations have been able to effectively strategize with CCM service providers to ensure optimum functionality and responsiveness.

Download Free Sample Report @ http://www.acutemarketreports.com/request-free-sample/108690

Competitive Insights:

The global customer communication management (CCM) market is fairly consolidated with a few players attributing to more than one third of the global market in terms of revenue. Some of the leading providers involved in the CCM industry included GMC Software AG, OpenText Corp., SmartComms SC, Limited, Adobe Systems Incorporated, XMPie (Xerox Corporation), HP Exstream (Hewlett-Packard Development Company, L.P.), EMC Corporation and Pitney Bowes, Inc. Other market participants in the overall CCM market were Oracle Corporation, Ecrion, Inc., Zoho Corporation, Striata, ISIS Papyrus Europe AG, Fidelity National Information Services, Inc. (FIS), Cincom Systems, Inc., Kofax, Inc., Newgen Software, Inc., Doxee S.p.A. and Intense Technologies Limited.

Key Trends:

  • Increasing focus on automated on-demand content delivery with the use of natural language processing
    • Increasing demand for comprehensive CCM solutions encompassing complete customer journey mapping and analytics

View full Report @  http://www.acutemarketreports.com/report/communication-management-ccim-market

About Us:

Acute Market Reports is the most sufficient collection of market intelligence services online. It is your only source that can fulfill all your market research requirements. We provide online reports from over 100 best publishers and upgrade our collection regularly to offer you direct online access to the world’s most comprehensive and recent database with expert perceptions on worldwide industries, products, establishments and trends. Our database consists of 200,000+ market research reports with detailed & minute market research.

Contact info:

Name: Chris Paul

Designation: Global Sales Manager

Email:  sales@acutemarketreports.com

Ph:  +1-855-455-8662

Web: www.acutemarketreports.com

Author

Back to Top